Business Procedures Manual

Essential business procedural components for University System of Georgia institutions.

12.3 Data Management

(Last Modified on March 21, 2019)

This section contains data management requirements for data system documentation, data elements and data definition documentation, data quality and data availability.

12.3.1 Data System Documentation

(Last Modified on March 22, 2019)

This subsection defines documentation about USG organization data systems. Documentation is required to ensure proper accounting of the organization’s data systems, the relationships among them, the architecture of the individual systems, and the data within them. This documentation also fosters proper use.

USG organizations must maintain a listing of mission-critical data systems along with information essential to the effective loading, maintenance, use of, as well as reporting from, those systems. This should include at a minimum:

  • Function and purpose of the system;
  • Who the data trustee and steward responsible for the system are;
  • Who administers the system from a technical perspective;
  • Any methods being applied to sustain data quality;
  • Any important relationships and/or dependencies in business practice and reporting between systems;
  • Any special life cycle requirements;
  • User and technical guidelines for proper use and reporting;
  • Process flow diagram(s); and,
  • Contingency documentation.

12.3.2 Data Elements and Data Definition Documentation

(Last Modified on March 21, 2019)

For all data systems, there must be a mechanism to access documentation of the system’s table structure and data elements. In addition, for systems that are part of routine data collection and reporting, data element dictionaries should be maintained that include:

  • Data definitions;
  • Metadata including data sources and security classifications;
  • Business practices where applicable;
  • Any validations or quality checks applied against the elements;
  • Change history; and,
  • Valid values.

12.3.3 Data Quality Control

(Last Modified on March 21, 2019)

USG organizations must ensure that information is of the highest possible quality to facilitate effective decision-making. Data quality refers to the accuracy, timeliness, comparability, usability, completeness and relevance of data. Data quality requires USG organizations to appropriately collect, store, process and manage data, whether electronic or physical. As part of data governance, USG organizations must communicate, prioritize and practice data quality. Just as institutions maximize their financial resources and facility assets, USG organizations should invest in the quality of their data holdings.

For all data essential to operation and reporting, each USG organization should:

  • Document and promulgate data standards and definitions to ensure accurate data entry or data creation;
  • Assess collected data to ensure accuracy, completeness, and adherence to standards at a minimum on an annual basis; and,
  • Regularly consult data users or stakeholders to ensure data usability and relevance.

12.3.4 Data Availability

(Last Modified on March 21, 2019)

This subsection details minimum requirements for USG organizations around the availability of data resources. Assets of the USG should be available commensurate with their operational importance. For all data domains and their respective data systems, the organization should document and socialize to data users the expectations and processes around the availability of each data resource including, but not limited to:

  • The periods of time data is available;
  • Expectations for “uptime” (percent of time data is available) if appropriate;
  • Modes of access (types of devices, etc.) that are provided for;
  • Communications plan around both planned and unplanned system downtime; and,
  • Method for users to report an unexpected lack of availability of data or data systems.

12.3.5 Data Lifecycle

(Last Modified on March 21, 2019)

Institutions should ensure their data retention and destruction comply with the policy referenced at http://www.usg.edu/records_management/.


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