Human Resources

Administration Division

About Us

Human Resources Staff

Dr. Juanita W. Hicks, Vice Chancellor for Human Resources
The Vice Chancellor for Human Resources is responsible for directing the development and administration of the strategies, plans, policies and programs targeted at maximizing employee effectiveness in contributing to the Board of Regents’ objectives. In addition, the Vice Chancellor for Human Resources manages the Human Resource function and related investments to ensure optimal return on investment of the System’s human capital assets, as well as serving as the liaison to and mentor for institutional level chief human resources officers; providing guidance and leadership to these officers as necessary.

Karin Elliott, Associate Vice Chancellor for Total Rewards
The Associate Vice Chancellor for Total Rewards is responsible for the strategic plan design and administration of all system-wide benefit programs for faculty, staff and retirees. Additionally, the Associate Vice Chancellor provides guidance and assistance to the human resources departments of all 26 institutions of the USG.

Monica P. Fenton, Director of System Benefits
The Director of System Benefits is responsible for Healthcare & Pharmacy Plan Vendor Management, ensuring the Healthcare Plan maintains compliance with State & Federal laws, leading the System-Wide Wellness Program, and providing financial and health data analytical reporting needed for healthcare strategic decisions. This Director responds to Healthcare Plan claims appeals and works closely with the Shared Services Center on healthcare plan enrollment issues and appeals, and also collaborates with Human Resources and Benefits leaders at the 26 USG institutions. This Director works closely with the Associate Vice Chancellor for Total Rewards and the Total Rewards Steering Committee with the ongoing implementation of the strategic benefit plan.

Lina Lin, System Benefits Healthcare and Wellness Data Analyst
The System Benefits Healthcare and Wellness Data Analyst will support the analysis of the System-wide healthcare programs. The position requires a thorough understanding of healthcare analytics, including cost, use and clinical quality of care measures and also requires the ability to develop valid, custom reports based on plan utilization, trends in medical and pharmacy claims, and financial data for the University System of Georgia healthcare plans.

BeNedra Williams, Benefits Manager
The Benefits Manager is responsible for the administration of the system-wide voluntary benefits plans, work/life programs, the tuition assistance program and benefits policies. The Benefits Manager acts as a liaison with the Shared Services Center on matters associated with system related benefits enrollment issues and handles the final level of benefits appeals. This position will work closely with the Associate Vice Chancellor to collaborate or lead several system wide committees.

Farrah Williams, System Wellness Benefits Program Manager
The System Wellness Benefits Program Manager assists with the administration of system-wide employee benefit programs, the resolution of issues concerning plan design, and first level of appeals as well as provides administrative support services for the Benefits Office at the University System Office.

Lisa Joe, Director of Retirement Programs and Services
The Director of Retirement Programs and Services will support the analysis and administration of the system retirement plan programs. This position reports to the Associate Vice Chancellor of Total Rewards and in addition to providing system-wide retirement plan education and training, will provide strategy recommendations based on research and analysis, resolve complex retirement plan issues and advise on system retirement plan policy.

Jason Culp, CFP®, CEBS, FLMI, RPA, Retirement Plan Manager
The Retirement Plan Manager is responsible for system-wide retirement plan administration, education and training, and advisement.