System Office Development Opportunities
System Office Development:
Dealing with Difficult People
Interacting with customers, colleagues and supervisors can involve difficulty. Conflict often arises over goals, expectations, the way to do things, or personality differences. The Dealing with Difficult People course will help you gain more power to influence and build relationships in difficult situations, and prevent conflicts from occurring. The three-hour session includes video examples and live practice. Participants will learn to:
· Identify the causes of difficult behaviors
· Develop strategies to address difficult behaviors
· Practice applying strategies effectively
Thursday, October 3
University System Office Room 7059
Who should attend? All USO employees are invited to register, and there is NO COST to attend.
Space is very limited, so register early and secure your spot! The registration deadline is Thursday, September 26. https://www.surveymonkey.com/s/JPXLPHV
Facilitator: Kevin D. Gecowets, Director of the Center for University learning at Kennesaw State University
System Office staff are also eligible to take courses through the Georgia Institute of Technology Regional Training Center.
Information Technology Services (ITS) is pleased to provide a new online training service, lynda.com, for all employees of the BOR in Atlanta and Athens. lynda.com is the leading provider of software training videos online. Click on <iplogin.lynda.com> to register at no cost. Create your personal profile and get started! (Please note that ‘www’ or ‘https’ should NOT precede the iplogin.lynda.com URL). To request specific training contact us!
For additional information contact the Office Organizational Development at 404 962-3244 or firstname.lastname@example.org