Information Technology Services

Operations Division

ITS Service Catalog

USO Telephone System

ITS provides USO staff with a wide range of telephone services, based on the Avaya phone system.

This system provides intra-campus calling, external local calling and long distance access. Full line features (conferencing, call forward, etc.) and voicemail are included.

Features and Benefits:

  • Supply and support of desktop handsets.
  • Caller ID, voicemail, call forwarding, conference call capability.
  • Automated attendants and automated call distribution.

Offered to:

  • USO staff in the following locations: ITS (Athens), USO (Atlanta), Georgia Archives, Georgia Public Library System headquarters and the Atlanta Metro Library for Accessibility Service.


  • This service is provided free of charge.


This service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and scheduled outages.

Additional Information: