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Information Technology Handbook

Section 1 Introduction

Print friendly Version date May 3, 2011

Achieving strategic alignment between the Information Technology (IT) organizations and the enterprises they serve is an important goal for any organization. Attaining and maintaining this alignment requires a process to assure that investments in IT projects and assets are directed toward achieving the organization’s strategic vision, goals, and objectives. Without alignment of purpose, intent, and actions, the IT organization will not contribute purposefully to the overall mission and while accidental success is not necessarily a bad thing, something more than chance is needed to reach a high level of sustained accomplishment.

Alignment is achieved through a variety of means, but two essential elements that should be formally prescribed, and are described in this section, are:

  1. A well-defined and understood role for the organization’s Chief Information Officer (CIO); and,

  2. A well-defined and adopted working relationship between the CIO and the other Chief Officers [CxOs, such as the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Business Officer (CBO), etc.], also known as a governance structure.