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A system-wide well-being initiative

USG Well-being Phone Coaching

USG Well-being Phone Coaching

It can be tough to manage your health goals all by yourself. That’s why we
offer free access to dedicated health coaches who can talk to you on the phone
and help you make a plan for your personal well-being journey.

Coaches can help with a variety of topics, including:

And they’re only a phone call away. Isn’t it about time you focused a few minutes on you? Plus, you can earn a $25 well-being credit when you attend four or more coaching appointments between October 1, 2021, and September 30, 2022.

Employees can access their account at > Manage My Benefits. Spouses access their account at Download the Virgin Pulse mobile app for iOS or Android. The Sponsor Code for all USG institutions is USG. For questions, email or call 833-724-4874.

Employees and spouses enrolled in a USG healthcare plan can each earn up to a $200 well-being credit for participating with USG Well-being. To receive the credit, you must be a current full-time employee or spouse enrolled in a USG healthcare plan during the pay period in which the credit is paid.

Ready to get started?
Follow these easy steps:

Step 1
Sign in to your USG Well-being account.

Step 2
Go to the Health tab and choose Coaching.

Step 3
Scroll down and choose the topic you’re interested in.

Step 4
Find a date with available times on the calendar and choose the time that fits your schedule.

Don’t have the app?
Download the Virgin Pulse mobile app for iOS or Android. Your Sponsor Code is USG. Access your account and track your activity anywhere, anytime.

Attend your first
The first session lasts 30 to 45 minutes and will help you build a meaningful relationship with your coach. During the phone call, you’ll:

Choose a SMART goal
Your coach will guide you as you explore your strengths, barriers, support network and interests—all to help you achieve the goal that matters most to you. With your coach’s help, you’ll choose a SMART goal, a goal that’s:

Then you’ll work with your coach to find the small steps you can take to make progress toward your goal. At the end of each session, your coach will help you schedule your next appointment. These ongoing, follow-up appointments last about 15 minutes.

Continue your coaching sessions
During your follow-up sessions, you’ll update your coach on your progress and plan other steps to help you stay on track. For example, you might cover:

Work between coaching sessions 
Keep working toward your goal by using USG Well-being! Sign in to start tracking a new habit, like eating a healthy breakfast or adding more vegetables to your plate. Or participate in a step challenge to get more exercise. Your health coach can point you in the right direction.

Completing the coaching experience
You can choose to stop talking with your health coach at any time, but to officially complete the coaching experience you and your coach should agree that you: