ITS Customer Services
Welcome to the Information Technology Services (ITS) Customer Service web site, the University System of Georgia’s (USG) single point of contact for ITS product and service support.
ITS’s Customer Support Department and the Helpdesk provide a single point of contact, 24 hours a day, seven days a week to receive service requests and to log, track, and resolve support requests. A complete list of products and services currently supported through ITS are available in our Service Level Guidelines.
(706-583-2001 or 888-875-3697 toll free within Georgia).
Submit Support Requests
Submit a new or view an existing support request(s). This could be an issue or a question about ITS current products and services. Self-service support requests require a user ID and password; email firstname.lastname@example.org for more information and assistance.Submit Support Request
Submit Service Requests
Submit a service request(s) to propose new, enhanced or changed functionality for any of the service areas supported by ITS.Submit Service Request