If you have questions about any OneUSG Connect announcements, please contact OneUSG Connect Support by email at oneusgsupport@usg.edu.


OneUSG Connect Knowledge Base - Self-Service Portal

We are excited to announce a new self-service portal that you can visit for all of your service needs: https://usg.service-now.com/usgsp Using this portal, you can:

  • Search the new OneUSG Connect Knowledge Base for answers to questions you have
  • Locate job aids that were on the OneUSG Connect website
  • Submit a service request for help

New OneUSG Connect Support Email Address

OneUSG Connect Support has a new email address! Practitioners and employees should now submit tickets using oneusgsupport@usg.edu.

To ensure you continue to receive prompt assistance, make sure to use our new support email address or the Help tile within OneUSG Connect.

Form 1095-C Request

To request your Form 1095-C or request a password reset, you may contact the OneUSG Connect Support team at 877-251-2644 and press option 1 for assistance.

Watch: OneUSG Connect in Motion

Watch our new video, “OneUSG Connect in Motion.”

The University System of Georgia launches the OneUSG initiative - bringing all its institutions into OneUSG Connect; the single technology solution for managing human resources activities, benefits and compensation.