Human Resources - Benefits

Administration Division

Financial Counseling

Accessing advice services

By phone or in person

Schedule a one-on-one consultation to get answers to your financial questions or develop an action plan with clear steps that help you address your retirement goals.

If you schedule a consultation, bring your financial account statements (including statements for retirement investments outside of the USG retirement plans) and your most recent social security statement, if available.

To receive help deciding how to build your portfolio with your chosen investment provider(s):

  • AIG 800-448-2542, weekdays, 8:30 a.m. to 5:30 p.m. (ET).
  • CAPTRUST 800-967-9948, Monday to Thursday, 8:30 a.m. to 5:30 p.m., and Friday, 8:30 a.m. to 4 p.m. (ET).
  • Fidelity 800-642-7131, weekdays, 8 a.m. to 9 p.m. (ET).
  • TIAA 800-732-8353, weekdays, 8 a.m. to 8 p.m. (ET).

Schedule an Appointment Online

Click your vendor’s logo to schedule an appointment.

Schedule an appointment with Captrust.
Schedule an appointment with Fidelity.
Schedule an appointment with TIAA.
Schedule an appointment with VALIC.