Human Resources - Benefits

Administration Division

Pre-65 Retiree USG Open Enrollment

2021 USG Open Enrollment: October 21–November 6

Open Enrollment for 2021 USG benefits is Wednesday, October 21 through Friday, November 6, 2020. The opportunity to review your benefits only comes around once a year, so it’s a good idea to check out your plan options and enroll in your best fit.

Enroll through the OneUSG Connect - Benefits website

What you need to know

Review the 2021 Pre-65 Benefits Summary Newsletter

New for 2021!

Systemwide USG Virtual Benefits Fair

From October 19–23, 2020, join us at our first Virtual Benefits Fair, where you can view live events, chat with vendors and get important benefits information. We aren’t having a live benefits event, so visit to register and save the date. If you can’t attend the live event, you can view pre-recordings and vendor information until November 23.

Accolade personalized support

Get personalized support for your health and benefits questions—big or small. If you are enrolled in an Anthem plan, you’ll have access to an Accolade Health Assistant who takes time to get to know you, answer your health and benefits questions and help you get better care.

They’ll partner with a team of doctors, nurses and benefits specialists to support you in making the best healthcare decisions possible. Connect with your Health Assistant starting January 1, 2021.

An Accolade Health Assistant may check in with you to make sure you and your family are doing well and are accessing the care you need. If you’d like to hear from your Health Assistant, make sure your contact information is up to date. Your information will always be confidential, and you can opt out of contact at any point.

Family tier medical rate change

Family tier rate change: For 2021, you can expect a slight increase in premiums if you’re enrolled in family tier healthcare coverage. The small $3 - $10 (or 1% – 2%) increase aligns these premiums with the other tiers. No other changes are being made to employee premiums. Learn more and compare your healthcare options.

Anthem healthcare appeals process change

If you’re an Anthem member, you should contact Anthem directly with any healthcare appeals. Starting in 2021, you should not contact OneUSG Connect with your appeals. You can contact an Anthem representative at.

InfoArmour: New name, same coverage

Enrolled in InfoArmour? Don’t be surprised by a name change.

InfoAmour is changing its name to Allstate Identity Protection. Your coverage will remain the same under the Pro Plus plan. Add a layer of security by checking out your identity protection plan options.

Review the Pre-65 OE Newsletter to see what’s new for 2021

Compare your options

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