Human Resources - Benefits

Administration Division


Accolade personalized support

Starting January 1, 2021, employees and all covered dependents enrolled in an Anthem plan, will have an Accolade Health Assistant. Your Accolade Health Assistant will help you with things like finding a provider, requesting an ID card or understanding a claim and/or healthcare bill. Additionally, Accolade’s registered nurses and clinicians will help you navigate your more complex healthcare concerns, like understanding a diagnosis or treatment plan, coordinating care and/or connecting you with the help you need to manage a condition.

As your single point of contact, your Accolade Health Assistant will simplify your healthcare and benefits experience – helping you to save time, receive better care and get the most of out your USG healthcare benefits.

Visit the Accolade Website to connect with your Health Assistant today!

Phone: 1-866-204-9818
Monday through Friday, 8 AM to 11 PM ET

Need help after hours? Accolade also has a 24/7 nurse line to ensure you get the right care, at the right place when you need it. To connect with the nurseline after hours, call the main Accolade phone number 866-204-9818.

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