It’s the middle of flu season and you’ve got it or know a coworker who called in sick. Don’t fret - your benefits let you see a board-certified doctor as soon as the flu or cold comes knocking – without having to make a stop at the doctor’s office. Just visit livehealthonline.com or download the mobile app. You can also call 24/7 NurseLine at 1-888-724-2583 to speak to a registered nurse any day of the day or night. Here are a few reminders about the flu so you can be prepared in case you get it.
- USG BCBSGa members: Use your BCBSGa ID card at a doctor’s office in your plan.
- USG Kaiser members: You must use a Kaiser facility. To find one, go to
- Get a flu shot at your local CVS/Pharmacy or MinuteClinic
Do you have the cold or flu?
Symptoms include (not everyone gets these):
Getting over it1
If you get treated within the first 48 hours of getting the flu, you have a better chance of recovering faster:4 To shorten your recovery time and feel more comfortable while you get better:
1 Centers for Disease Control and Prevention website: CDC Says “Take 3” Actions To Fight The Flu (accessed August 2017): cdc.gov/flu/protect/preventing.htm.
2 Centers for Disease Control and Prevention website: Handwashing: Clean Hands Saves Lives (accessed August 2017): cdc.gov/handwashing/index.html.
3 Flu shots received at out-of-network provider’s office are not covered. If onsite Student Health Center clinics offer flu shots then you will have to pay up front & fax receipt with BCBSGa ID card to attention BCBSGa Flu Shot Reimbursement Claims at 1-866-238-9959 to be reimbursed.
4 Flu.gov website: Symptoms (accessed August 2017): flu.gov/symptoms-treatment/symptoms/index.html.