University System of Georgia Strategic Plan

Strategic Goal Six:
Increase efficiency, working as a System.

Challenge

The USG will implement systematic process improvement efforts across the campuses in order to improve effectiveness.

Action

Establish a process improvement initiative.

Activities for Implementation

  • Implement a Lean Six Sigma training program

  • Create an incentive compensation plan

  • Implement process improvement efforts

Baseline Measure & Targets

Baseline Measure January 2008 Target January 2009 Target January 2010 Target January 2011 Target January 2012 Target

Train employees in white belt, yellow belt, and green belt for Lean Six Sigma: 360 white belts, 270 yellow belts, and 180 green belts

Create a team of business officers to identify and share process improvement efforts

Create Board policy on incentive compensation

 

Introduce a best practices competition to recognize, reward, and share best practices in areas such as administrative services and student services

First round of awards

Team of business officers continues to identify process improvements

Awards program continues

Team of business officers continues to identify process improvements

Awards program continues

Team of business officers continues to identify process improvements

Awards program continues

Culture of systematic process improvement and borrowing from the best in class

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