Training Policy
Registrant Eligibility / Priority Seating
The ITS-sponsored training courses are available to faculty and staff of institutions within the University System of Georgia (USG), PeachNet customers, and other education-related entities. Most registrations are accepted on a first-come, first-serve basis. To maximize the overall effectiveness of the ITS-sponsored training and meet our primary mission, the ITS reserves the right to give priority to faculty/staff of USG and to limit the number of enrollments per institution depending on the course demand. Registrants who cannot be confirmed for a course due to high demand will be placed on a waiting list until the registration deadline. As seats become available, registrants will be selected by date added to the waiting list and notified. For special interest training courses, priority may be given to selected groups of institutions or participants. If you have any questions regarding eligibility, please contact Beverly Arnold at Registrar@usg.edu or call 706-583-2130.
Fee Structure Explanations
- USG Faculty & Staff
Any faculty or staff member at any of the 35 colleges and universities that make up the University System of the State of Georgia Board of Regents.
- Non-USG PeachNet Customers
Personnel employed by organizations that purchase a PeachNet connection from the Office of Information and Instructional Technology.
- Other Educational Affiliation
Anyone employed by an educational organization, including other State of Georgia educational offices.
Registrant Withdrawal
If a registrant is unable to attend, he/she must notify Beverly Arnold (Registrar@usg.edu, fax: 706-583-2298, phone: 706-583-2130) before noon of the published registration deadline. A refund will be processed less a $25 adminstrative fee. A withdrawal received after the deadline will not be eligible for a refund, and the registrant will be responsible for full payment. A substitute for the registrant will be allowed; however, Ms. Arnold should be notified prior to the first day of class.
Confirmation
- Upon receipt of your registration, electronic mail will be sent from the registrar.
- A confirmation letter will be e-mailed to the registrant which will also serve as an invoice.
- Questions or concerns should be directed to Beverly Arnold at 706-583-2130.
Course Cancellations
The ITS reserves the right to cancel a course if the course does not have the required minimum number of registrants or if the course can not be delivered due to unforeseen circumstances. The registrants will be notified by phone and electronic mail. Full refund will be issued to the payee within thirty (30) days.
Checks Returned for In-Sufficient Funds
If a check intended for payment of courses is returned to the Board of Regents as in-sufficient funds, the registrant/payee will be required to submit payment by money order or certified check within five (5) business days upon receipt of notification.
Course Evaluations
The ITS strives to provide quality training opportunities. The course participants will be asked to complete a course evaluation either on-site or electronically, upon completion of the course. Responses are reviewed by the conference facilitator, and recommendations for improvement are valued and considered.