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Information Technology Services

By the Numbers

Print friendly Modified January 14, 2015
  • Of the 30 USG institutions served by PeachNet®, 27 are connected directly to the PeachNet® fiber backbone consisting of more than 2,700 miles of fiber optic cable in and around Georgia.
  • There are currently more than 13,700 users from 29 USG institutions using the consolidated GeorgiaFIRST Financials database to enter and report on transactions ranging from more than 59,000 purchase orders, 341,00 accounts payable payments, and 119,000 general ledger journals during Fiscal Year 2013.
  • From January 1, 2013, through December 31, 2013, ITS received and began the customer support experience by processing 20,484 Helpdesk support requests and notifications.
  • In 2013, Software Resource and Services (SRS) offered 1,488 products available for purchase, fulfilled more than 14,656 orders, and had more than 1,392,112 page visits with 309,692 unique visitors to the SRS site.
  • During 2013, the GeorgiaVIEW service that supports USG academic learning experiences both on and off campus, hosted 87,024 courses and 292,175 users in Desire2Learn.
  • Since 2007, over 22,000 Georgia Pre-K teachers have used GeorgiaVIEW through the Best Practices program to complete up to 30 hours of required and optional professional development each year to remain certified. During the 2012–2013 school year, 8,626 Georgia Pre-K teachers used GeorgiaVIEW through the Best Practices program to complete their required professional development hours to maintain or renew their certification.
  • Between September 2013 and January 2014, 81 GeorgiaVIEW Administrators from 30 USG institutions, collaborative programs, and other educational entities completed Desire2Learn Administrator training.
  • Georgia ONmyLINE provides a centralized website for current and prospective students to search for online education opportunities offered by USG institutions. In spring 2014, the Georgia ONmyLINE website included more than 307 online programs and 5,418 online courses, up over 200 courses from the previous semester.
  • The INGRESS (Intra-Georgia Registration Sharing System) is a custom tool that allows students to easily enroll in courses shared among collaborating institutions. As of fall 2013, 19 institutions are using the INGRESS tool for multi-institution registration.
  • Banner runs asynchronously at 30 USG institutions and delivers self-service functionality to a combined 275,000 students.