KI0041 - Error message generated for the COBRA process

Last modified: Sep 26, 2005

Number: KI0041      Status: release 3.13

PeopleSoft HRMS Known Issues and Information – 08/02/2005 Please distribute the following as needed: KI0041 – Error message generated for the COBRA process OIIT has discovered a known issue when running the COBRA process for employees without dependents. The PSPCOBRA process runs to success however an error message is generated on the CBR008 for employees who do not have dependents. Below is the error message. "The employee has covered a dependent or assigned a beneficiary on the Bas_Partic_Dpnd table whose Dependent-Benef Id could not be found in the base H.R. Dependent_Benef table. (MSGData1:Plan-Type; MSGData2: Option-Cd; MSGData3: Dependent-Benef)" OIIT is currently working on the problem. If you have a participant with an urgent insurance need please call membership services directly to have the employee manually enrolled.

If you have any questions, please contact OIIT HelpDesk at 1-888-875-3697 or HelpDesk@usg.edu