- PO Open Period Update error related to BOR Hard Close
When trying to reopen a Fiscal Year 2010 accounting period, users had been receiving the error "The 'Open From Year/Period' has been hard closed" even though that accounting period's data has not been submitted to the FDM and USO had not actually placed a hard close on that period. This error, occurring with the Open Period Update or Open Periods Mass Update processes, has been resolved as part of Release 2.05 applied on November 7, 2009. - GL BOR Ledger History Reports
OIIT has been concentrating on several different issues that have been reported for each of the three BOR Ledger History Reports. These report fixes have been applied as part of Release 2.05 applied on November 7, 2009. - GL SpeedType and PO SpeedChart Tables in Query Tool
Users had been receiving no data result set when querying on certain GL SpeedType and PO SpeedChart tables due to the fact that PeopleSoft has attached Query Security Records (QSR) to these tables. The Query Security Records have been removed and the revised tables were released as part of Release 2.05 applied on November 7, 2009. - For information about all other issues
Production Support Status (Week Ending 11/16/2009)
Major Issues Resolved
Major Issues Pending Resolution
-
GL Open Period Update Errors
Errors are being generated when using the Open Period Update and Open Period Mass Update processes to update open periods. As a temporary workaround to update open periods, users should use the Open Period Mass Update page and select a valid ledger name, not the % wildcard character, in the Ledger Group field. This issue will be resolved as part of Release 2.06, currently scheduled for November 21, 2009. - Travel Authorization Reset Page
This BOR custom page, which updates the Accounting Date on a Travel Authorization that is in a closed period so the transaction can be approved, is not returning results or updating the Accounting Date. This issue will be resolved in a future release. - Expense Approver Email Notification
This email notification has an embedded link that, when an approver clicks on it, takes the approver directly to the transaction so it can be approved. This link is currently invalid. This issue will be resolved in a future release. -
PO Change Orders Created Without Requiring Re-Approval
When a change to the PO Distribution Line is made without selecting the Change Order icon, a Change Order is not being created, the PO Header status is not resetting from Dispatched to Pend Appr, and, therefore, subsequent re-approval is not being triggered or required for the change. OIIT is currently looking into what is causing this issue so that a fix can be indentified. Until this issue can be investigated and resolved, users should always select the Change Order icon to ensure that a Change Order number is generated, and that re-approval will be required for the PO Distribution Line change. - For information about all other issues
Production Support Requests by Week
(New, Resolved, Open)
Open support requests as of Monday, November 16, 2009, 8:00 a.m.: 128
Information will be updated on the first business day of the week no later than 5:00 p.m.
