This program discusses how KSU’s Internal Audit Department successfully integrated new and innovative customer services into its ongoing operations. These customer services are:

• Risk and Internal Control Assessments
• Flash Expense Assessments
• Workshops
• Consultations
• Newsletter
• Website
• Brochures

In addition to performing assurance testing and compliance reviews, Internal Audit provides consultation advice, presents training workshops, acts as a catalyst for process improvements, and coaches management and staff on risk mitigation and internal control strategies. The overall objective is to ensure that the university’s mission, goals, and objectives are accomplished.

After this presentation, participants will be able to:

• Describe the Risk and Internal Control Assessment process.
• Identify customer services to include in their ongoing operations.
• Understand the benefits of working with management in the roles of risk consultant and trusted advisor.

Knowledge Level: Intermediate
Field of Study: Auditing
Prerequisites: Professional Experience
Advance Preparation: None